2.“You”, “Your”, “Yourself” and “User” shall mean and refer to natural and legal individuals who use the Website.
3.“Website” shall mean and refer to www.deestitch.com owned and operated by the Company.
4.“Personal Information” shall mean and refer to any personally identifiable information that We may collect from You. For removal of any doubts, please refer to Clause 2.
5.“Third Parties” refer to any Website, company or individual apart from the User and the creator of the Website.
We commit to respecting your online privacy data. We further recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. Information that is considered personal about you by us includes, but is not limited to, your name, profile photo, email address, pickup and delivery address ,phone number or other contact information.
You are therefore advised to re-read the Terms of Service on a regular basis. Should it be that you do not accept any of the modifications or amendments to the Terms, you may terminate your use of this website immediately.
4.Information We Collect
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in Our services. Our site's online registration form requires users to give us contact information like your first name, last name, telephone number , email address, and residential address for pickup / delivery of fabric. As a member, you are required to provide a valid email address at registration and this email address will be your username and it will represent your identity on our website. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), your computer browser information, your IP address, and other information associated with your interaction with the Site.
We also collect and store personal information provided by you from time to time on the Site. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:
1. To enable the provision of services opted for by you;
2. To communicate necessary service related information from time to time;
3.To allow you to receive quality customer care services;
4. To comply with applicable laws, rules and regulations; and
5. To provide you with information and offers on services, on updates, on promotions, on related, affiliated or associated to Our business through email/ telephone call or transactional or promotional SMS.
6. Where any service requested by you involves a third party, such information as is reasonably necessary by the Company to carry out your service request may be shared with such third party.
We collect and store your search details on the Website, including your search history, the usage of the website and the features and time you have used the website for. We collect any communications between you and other users or third parties through our Website and details of any external links or advertisements that you click on.
Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care teams about any suspicious activity or where your account has/may have been compromised.
5.How Information Is Collected
1.Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
2.We will collect and use your personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
3.We will only retain personal information as long as necessary for the fulfilment of those purposes.
4.We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
5.Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
The website has enabled the Google Analytics Advertising, which allows Google to collect data about users on our website, in addition to Google advertising cookies and anonymous identifiers. You may choose to opt out of this by downloading and installing the Google Analytics opt-out add-on here https://tools.google.com/dlpage/gaoptout/.
7.External Links on Website
The Website may include hyperlinks to other web sites or content or resources. We have no control over any websites or resources, which are provided by companies or persons other than Us.
You acknowledge and agree that We are not responsible for the availability of any such external sites or resources, and does not endorse any advertising, services/products or other materials on or available from such websites or resources.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
9.Our Use of Your Information
The Company collects and uses Users personal information for the following purposes:
1. To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
2. To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
3. To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
4. To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
5. To administer a content, promotion, survey or other Site feature
6. To send Users information they agreed to receive about topics we think will be of interest to them.
7. To send periodic emails: The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions.
You further acknowledge that the Website may contain information which is designated confidential by Us and that you shall not disclose such information without our prior written consent.
Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel.We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services.
11.Our Disclosure of Your Information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed:
Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
12.Accessing and Reviewing Information
Following registration, you can review and change the information you submitted. If you change any information we may or may not keep track of your old information. You can change your registration information such as: name, and pick up address.
We will retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored 'back up' systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.
13.Control of Your Password
When you sign up to become a Member, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. It is important that you protect it against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.